CPI Acronyms

ХҮИ

CPI гэдэг нь товчилсон үг юм Хэрэглэгчийн гүйцэтгэлийн үзүүлэлтүүд.

Metrics focused on the perception of the customer such as time to resolution, availability of resources, ease of use, likelihood to recommend, and value of the product or service. These metrics are directly attributable to customer retention, acquisition growth, and increased value per customer.